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Legal

Privacy Policy

Last updated: November 13, 2026

1. Who is responsible

DOWN UNDER KEY INC, 500 N Meridian Ave, Oklahoma City, OK 73107 ("we", "us") operates downunderkey.com. This policy explains what information we collect and how we use it.

2. Information we collect

  • Contact details you send through the request form or by email: name, email address, phone number and message.
  • Business and financial records you provide for a project: bank and card statements, accounting files, payroll and sales reports.
  • Payment information needed to issue invoices. Card and bank payments are processed by our payment providers; we do not store full card numbers.
  • Technical data such as IP address and browser type recorded in server logs.

3. How we use information

  • To answer requests and confirm the scope and price of a project.
  • To perform the bookkeeping service you ordered and deliver the results.
  • To issue invoices, process payments and refunds, and keep business records.
  • To protect the website from abuse and meet legal obligations.

4. Sharing

We do not sell personal information. We share it only with the providers we need to deliver our services: email, file storage, payment processing and accounting software. We also share it when the law requires it.

5. Retention

We keep project records for as long as we need them to deliver the service and meet record-keeping obligations. After that we delete them, or return them if you ask. Request-form messages that do not lead to an order are deleted within 12 months.

6. Security

Access to client records is limited to the people working on the project. Files are exchanged through access-controlled storage. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

7. Your choices

You may ask us to access, correct or delete your personal information by writing to info@downunderkey.com. We respond within 30 days.

8. Cookies

This website does not use advertising or tracking cookies. A session cookie is set only when you submit the request form, to protect it from abuse.

9. Children

Our services are intended for businesses and adults. We do not knowingly collect information from children under 13.

10. Changes and contact

We may update this policy and will post the new version on this page. Questions: info@downunderkey.com.